Test Partners are not
expected to execute a laborious product acceptance test plan. We recognize that
a Test Partner's resources may be limited. Test Partners can test the product
any way they want to. The challenge is simple - break it if you can. We
promise that all problems reported by a Test Partner will be Priority
#1! Our Technical Support
Department qualifies potential Test Partners on the basis of robustness of
their networks, client count, eagerness to participate in the program, and the
networking expertise of the Test Partner's technical contact person. Most
importantly, the Test Partner must possess a "partner", rather than a
"customer" mentality. Transition's Test Partner
Program requirements are few, but important. Participants must: - provide a diagram of
their network illustrating backbones, device and client count.
- capture a performance
baseline before installation so that a comparison can be made.
- give this testing a
reasonable amount of priority.
- provide as much detail
as practical when reporting problems.
- allow Transition's
Marketing Department an interview so that the prestige of their opinion can
be shared.
If you are a Transition
Networks product end-user and want to know more about the Test Partners
program, contact Customer Support Manager, Dick Taylor at 952-996-1561, or techsupport@transition.com. For information on
Transition Networks products, visit our Products section or call us
at 952-941-7600 or 1-800-526-9267. |